Items of Personal Information Collected

• Collected Items: Name, Contact Information, Email, Access Logs, Cookies, IP Address
• Method of Collection:

Purpose of Collecting and Using Personal Information

The company uses the collected personal information for the following purposes.

• Execution of service-related agreements Providing content and services (inquiry processing)
• Website operation Responding to inquiries, analyzing visit frequency, and generating service usage statistics

Retention and Use Period of Personal Information

In principle, personal information is destroyed without delay once the purpose of collection and use has been fulfilled. However, if retention is required by relevant laws, the company keeps the information for the period specified below.

• Retention Item: Email
• Legal Basis: Act on Consumer Protection in Electronic Commerce
• Retention Period: 5 years

• Records on display/advertising: 6 months (Act on Consumer Protection in Electronic Commerce)
• Records on contracts or withdrawal of offers: 5 years (Act on Consumer Protection in Electronic Commerce)
• Records on payments and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce)
• Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce)
• Records on collection/processing/use of credit information: 3 years (Act on the Use and Protection of Credit Information)

Procedures and Methods for Destroying Personal Information

The company destroys personal information without delay once the purpose of collection and use has been fulfilled.

Outsourcing of Collected Personal Information

The company does not outsource customers’ personal information to external parties without prior consent. If outsourcing becomes necessary, the company will notify customers of the recipient and outsourced tasks and obtain consent when required.

Installation, Operation, and Refusal of Automatic Personal Information Collection Tools

The company uses cookies and other tools that automatically store and retrieve information. A cookie is a small text file sent by the server operating the company’s website and stored on your computer’s hard drive.

The company uses cookies for the following purposes:

• Purpose of Using Cookies Analyzing access frequency and visit time of users, identifying user preferences and interests, and providing customized services.
  You have the option to allow all cookies, receive a notification when cookies are stored, or refuse all cookies through your web browser settings.
• How to Refuse Cookie Settings For example, you may allow all cookies, require confirmation each time cookies are stored, or refuse all cookies by selecting the relevant options in your web browser settings.
  Example (for Internet Explorer): Tools > Internet Options > Privacy
  Please note that refusing cookie settings may result in service limitations.

Personal Information Complaint Services

The company designates the following department and personal information manager to protect customers’ personal information and handle related complaints.

• Personal Information Manager: Samhong EMC Co., Ltd.
• Phone: +82-55-714-8130
• Email: master21@shemc.co.kr

Customers may report any personal information-related complaints arising while using the services to the personal information manager or the relevant department. The company will provide prompt and adequate responses to such reports.

For other inquiries or reporting of personal information infringement, please contact the following organizations:

• Korea Internet & Security Agency (KISA) Privacy Infringement Report Center: 118 (https://privacy.kisa.or.kr/)
• Personal Information Dispute Mediation Committee: 1833-6972 (https://kopico.go.kr/)
• Supreme Prosecutors’ Office: 1301 (https://spo.go.kr/)
• National Police Agency: 182 (https://ecrm.police.go.kr/)